It may look like the story line of any science-fiction film but it’s the reality entering the labour market:
Situations like this open the debate about what the developing of artificial intelligence and robots as workforce will mean. It’s time for society to face the dilemma of its own evolution.
This is precisely what a group of experts states in an open letter on the Digital Economy. Digital revolution provides with an unprecedented number of tools to reinforce growth and productivity, creating wealth and improving the world. For this to be possible, first it is necessary to make some changes.
Robots and competitive advantage
Steve Lohr also agrees to this in an article published in the New York Times. Robots and artificial intelligence will improve the quality of work as they are key tools to attract talent, generate opportunities and automatize processes. Labour markets will be more fluent, balanced, flexible and transparent. Besides, there will be more jobs, higher salaries, low unemployment rates and new professions born due to new needs.
Organisations including not only automation and technology, but also constant innovation will be the ones which have a greater competitive advantage and, therefore, the ones that will reach business success. People are precisely the way ideas, creativity, innovation for progress and social advancement are born. Machines can’t be creative and, therefore, will never replace the value of people.
Something that Lohr doesn’t mention in his article is that the value of people within automated industry makes reference mainly to specialized profiles. Technology and artificial intelligence are still a threat to the least skilled workforce. Beyond technology restructuring, where’s the solution for those profiles?
As stated by the experts in the aforementioned letter, we need to actualize public policies in order to improve the wellbeing of workers, to introduce new organizational models and to look into the social and economic implications of a digital revolution. Only that way we’ll be able to create a shared and inclusive society of prosperity able to take advantage of opportunities and face the challenges created by such tools.